1 reviews | Active since Sept 2016
Most disappointing upgrade
<p>From services Mtn has disappointed us that we wish to swap to other networks. Who thought of reserving airtime for data, Do you think we are not reaponsible enough to manage our data or when we need it. On top of that you charge R1 for 1MB what a *******, anyone who needs to make a call is afraid to buy airtime if you do, its gone for data. Even your credit airtime is a *******, tried it on my other line ********** 488 for R10 when juiced up you took R22. You better close your business.</p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under the number:*** which is a pre-paid line. An escalation has been sent to our pre-paid division to assist with the data, airtime request . A call back will be done to advise and resolve the matter .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under the number:*** which is a pre-paid line. An escalation has been sent to our pre-paid division to assist with the data, airtime request . A call back will be done to advise and resolve the matter .
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,