JH
Janandy H

1 reviews | Active since Oct 2021

20 Oct 2021, 11:04

most bad customer service ever

Never in my life have I ever seen this bad customer service. Paid my bills 27.09.2021. My phone got switched of 30.09.2021. Had a chat with three consultants on 06.10.2021 & 07.10.2021 & 09.10.2021 which I can call by name and the the time. Still no luck. After changing the details to cash they still deduct money of my account 18.10.2021. Laid a complaint on Twitter 13.10.2021 & still no luck. Laid a complaint again on 19.10.2021 told me it will be sorted in 24H - 24H has passed and still nothing from MTN. This is ridicules. If i could i will give them a 0 rating.

Canceling my contract as soon as I can.

I will never ever recommend MTN to anyone.

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