Most arrogant MTN manager

On January 3 , I bought R99 airtime online from my ABSA account. The transaction went through and I waited for the data to show on my mtn account, which never happened. I first phoned mtn. They logged a complaint, which I never heard of again. Two days later I wrote a mail to client servoce.

Mtn rep**** that my complaint (mail) will be handled soon and they will get back to me. After I received no response, I went to the Bethlehem, Strapp branch. The, so called, manager helped me in the most arrogant manner, giving the impression that it was my fault, with no intention to sort out the problem. After I presisted in a loud manner, he logged another complaint for me and said that is all he can do. It is a week now and still not a word from anybody and no airtime.

My hands are tied, as I can't get anybody to assist me, the least of all, mtn. Even if I excuse all this critically pathetic cervice, I can not excuse the arrogance of that manager because arrogance is a choice.