1 reviews | Active since Jan 2014
More Trouble Network
Upgraded on the 8th of May 2020. Selected the Made 4 Me XS deal at R 609 for 36 months, Iphone XR handset. The service champion @ MTN Wonderpark unfortunately captured this incorrectly. She captured 24 month contract. Had to pay R868.44 for her sins. Went to the store, took it up with the lady. She assured me verbally that this will be fixed, I must go home all is in order.
Contacted MTN service a few minutes ago and NOTHING was fixed. I was advised to go back to MTN Wonderpark to get this sorted out. At a time of a pandemic I am required to drive up and down putting my health at risk for appalling service. How does that work? Mind you it's not the 1st time I have had appalling service from MTN.
I need a manager to contact me ASAP and get this fixed over the telephone. Also require an updated contract as proof that this is fixed.
Have been to Wonderpark MTN twice already. I was told the contract would be corrected in 30 days, well 30 days have lapsed. Have been paying R 854.44 instead of R 607 for the past 3 months. All because of MTN's mistake. I have given them 3 months to fix! Fair to say they failed to fix my issue.
This is breach of contract. I am taking this further!
Have been to Wonderpark MTN twice already. I was told the contract would be corrected in 30 days, well 30 days have lapsed. Have been paying R 854.44 instead of R 607 for the past 3 months. All because of MTN's mistake. I have given them 3 months to fix! Fair to say they failed to fix my issue.
This is breach of contract. I am taking this further!