DD
Dwayne D
1 reviews | Active since Jul 2015
31 Jul 2015, 14:49
More than a week og pure frustration
My girlfriend started losing data on her phone since last week. She took it in to MTN Cresta where the first person told her \O no sorry we're striking so I can't help you. The second person at the shop then said he'll log a call but it will take at least seven days
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
13 Aug 2015, 11:16Hello DJDMDV,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately, you have not provided us with a valid MTN account or cell phone number therefore we are unable to retrieve any information with the details provided. Please contact our offices directly on 173 if prepaid or 808 if post with the correct information for assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately, you have not provided us with a valid MTN account or cell phone number therefore we are unable to retrieve any information with the details provided. Please contact our offices directly on 173 if prepaid or 808 if post with the correct information for assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply13 Aug 2015, 11:16
Official
Hello DJDMDV,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately, you have not provided us with a valid MTN account or cell phone number therefore we are unable to retrieve any information with the details provided. Please contact our offices directly on 173 if prepaid or 808 if post with the correct information for assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Unfortunately, you have not provided us with a valid MTN account or cell phone number therefore we are unable to retrieve any information with the details provided. Please contact our offices directly on 173 if prepaid or 808 if post with the correct information for assistance.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***