TM
Trishen M

1 reviews | Active since May 2016

22 Jun 2016, 12:15

More lies from MTN

<p>I spoke to Lesego Bokale at MTN today, so called Supervisor who I am patiently waiting feedback from.</p> <p>EVERYONE who I have spoken to has NEVER gotten back to me.</p> <p>I am beyond frustrated and it cost me time and money everytime I call. Can a senoir person at MTN who has some decency please contact me to resolve my refund which MTN owes me...</p> <p>Ref : ********** 18</p> <p>I have sent mails to Lesego Bokale and Keneuwe Scott-Briggs and well as Zama Gumede ref ********** , only god honestly knows if they even exsist...</p> <p>Please stop sending me fruitless reference numbers and do what is expected to be done...</p> <p> </p> <p> </p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply22 Jun 2016, 16:14
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

kindly be advised that we passed a credit of R405.60 for late cancellation it will take 3 to 5 to reflect into your contract account once its reflecting will process it into your bank account.

warm regards

mike

REQ: **********

Best regards,

TM
Trishen M's update27 Jun 2016, 10:07
Reviewer Update

Hi Mike

Please advise on the progress of this claim.