MORE DISGUISTING SERVICE FROM MTN
<p>I cancelled my account in August - very happy to eventually be rid of your bad service and now you are still deducting money from my account with no invoice???? And the best is I cannot get anyone to help me because apparently I do not exist on the sytem!!!! SERIOUSLY?? 22 phone calls yesterday and a visit to an MTN shop today and still no one can assist me!! The "CHAMPION" OPERATORS seem to just cut the call when they realise they cannot help.... SOMEONE PLEASE CALL ME BACK AND TELL ME WHY I AM STILL GETTING CHARGED!!!!</p> <p> </p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation please be advised that i sent you the statement for the amount of R959.58 that was debited from your account to ***
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
As per our telephone conversation please be advised that i sent you the statement for the amount of R959.58 that was debited from your account to ***
warm regards
mike
REQ:***