MONTHS TO GET PHONE

I app**** for my upgrade in May/June and only received my phone this week (mid August). This was also not the colour of phone that I was promised. I kept on being told that it was to be delivered and even though I complained to MTN directly I never received a response. The agency at Mutual Park where I made the order blame head office. Been with them since the early 1990's and never had such bad service.