SH
Simon H
1 reviews | Active since Feb 2015
05 Feb 2015, 11:42
Monthly statements no being sent.
Last few months my statements and invoices are not being emailed to me at all. Phone today requesting documents, and only get the statement sent. Invoice too please? You know, all that stuff that got sent to me regularly until Oct 2014. But now I have to phone every time to request them sent to me?
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MTN South Africa's replyOfficial
20 Feb 2015, 12:46Hello Evil_Toast,
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and we see that your request for statements & invoices were processed on the 13th of February 2015.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and we see that your request for statements & invoices were processed on the 13th of February 2015.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply20 Feb 2015, 12:46
Official
Hello Evil_Toast,
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and we see that your request for statements & invoices were processed on the 13th of February 2015.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for any inconvenience caused and for the delayed response.
We have now perused your account and we see that your request for statements & invoices were processed on the 13th of February 2015.
Once again we do apologize for any inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***