IM
Ingrid M
1 reviews | Active since Dec 2018
18 Dec 2018, 09:48
Monthly Data not received
I have been waiting for my data since the 12 of December, have logged requests many times and I always get different answers with no help. But I'm still charged for data I haven't received. this is really inconveniencing my life. I need my data. Luckily my contract with MTN ends on the 1st of January. I'm tired of this nonsense
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MTN South Africa's replyOfficial
19 Dec 2018, 11:19Good day Ingrid
Thank you for your post.
As per our telephonic conversation the matter has been resolved. We are very excited that you have decided to stay with MTN and take up an upgrade.
Thanks again for your patronage and continued support.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
As per our telephonic conversation the matter has been resolved. We are very excited that you have decided to stay with MTN and take up an upgrade.
Thanks again for your patronage and continued support.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,
MTN South Africa's reply19 Dec 2018, 11:19
Official
Good day Ingrid
Thank you for your post.
As per our telephonic conversation the matter has been resolved. We are very excited that you have decided to stay with MTN and take up an upgrade.
Thanks again for your patronage and continued support.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
As per our telephonic conversation the matter has been resolved. We are very excited that you have decided to stay with MTN and take up an upgrade.
Thanks again for your patronage and continued support.
Warm regards,Mazwi ZumaComplaints Analyst
Best regards,