PH
Paul H
1 reviews | Active since Jul 2011
14 Jun 2015, 07:25
MONTHLY CHARGE
SIGNED A CONTRACT AT A SPECIFIC RATE OF R69.00 FOR TWO YEARS. WHY THE INCREASE. NEVER AGREED TO. CREDIT TO BE PASSED
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
26 Jun 2015, 11:55Hello Pleb,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the contract pricing was revised and became effective from the 13th of May 2015, applicable to both existing and new contract
subscribers. MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. All affected subscribers were notified via sms of the changes on the 15th of April 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the contract pricing was revised and became effective from the 13th of May 2015, applicable to both existing and new contract
subscribers. MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. All affected subscribers were notified via sms of the changes on the 15th of April 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Best regards,
MTN South Africa's reply26 Jun 2015, 11:55
Official
Hello Pleb,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the contract pricing was revised and became effective from the 13th of May 2015, applicable to both existing and new contract
subscribers. MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. All affected subscribers were notified via sms of the changes on the 15th of April 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the contract pricing was revised and became effective from the 13th of May 2015, applicable to both existing and new contract
subscribers. MTN reserves the right to review and update contract pricing as per MTN's subscriber contract. All affected subscribers were notified via sms of the changes on the 15th of April 2015.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Yahya
REQ:***
Best regards,