KS
Kapil S
1 reviews | Active since Dec 2014
01 Sept 2025, 15:08
Month-to-Month internet
Stay away from their home LTE month to month! It works ok, the price is ok, but to cancel, you need to go into the same store where you got it from with the modem, and bear in mind you are paying 2 months in advance upfront so once you do cancel, you dont have access to what you paid for. In my case, I cancelled 12th July, I got 3 sms's changing the cancellation date, and even now on the 1st of September I got another sms... maybe they're hoping to just keep debiting me? I'm doing 2 stars, not 1 because while I had it, it worked, it's just the whole admin process that's a bit ****. and now I am stressing about them debiting me again
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Kapil S's updateReviewer Update
03 Sept 2025, 20:03Update... I got an invoice for October... October... I cancelled in July!!!! I called the call centre and they're like, I'll give you the number for that department... Oh that department don't have a number, you must go to the store!!! In the year 2025 where you can bank from home, you have to go into a store AGAIN to cancel what you cancelled again...
KS
Kapil S's update03 Sept 2025, 20:03
Reviewer Update
Update... I got an invoice for October... October... I cancelled in July!!!! I called the call centre and they're like, I'll give you the number for that department... Oh that department don't have a number, you must go to the store!!! In the year 2025 where you can bank from home, you have to go into a store AGAIN to cancel what you cancelled again...