1 reviews | Active since Feb 2017
Month-to-Month contract upgraded to a 24 Month contract
<p>Absolutely disgusted by the bad service from MTN and specifically the MTN store at Bedford Centre!!</p> <p> </p> <p>I went to them with clear instructions to upgrade my contract to a Month-to-Month contract on the 17th of November 2016, only to find out I was upgraded to a 24 month contract. To date – 07th of February 2017, MTN still couldn’t correct the system error!!</p> <p> </p> <p> </p> <p> </p>
Dear Chris,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that I have escalated your query to our SME department for assistance. I have asked that they provide you with urgent feedback.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA
Dear Chris,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that I have escalated your query to our SME department for assistance. I have asked that they provide you with urgent feedback.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA