1 reviews | Active since Sept 2019
Month After Month of Network Failure
I’m beyond frustrated with MTNs network coverage — or should I say, the lack thereof. Month after month, I’m forced to call the Coverage Desk for the same issue: towers down, network unavailable, and my work life disrupted.
Let me be specific: - August: 4 separate calls to report coverage issues. - September: 3 more calls. - October: It’s only just begun, and I’ve already made my first call.
This is not a once-off glitch. It’s a recurring nightmare. I rely on stable connectivity for my job and personal life, and MTN’s failure to maintain their towers is costing me time, productivity, and peace of mind.
If MTN no longer wants me as a customer, just say so. I didn’t sign up for this ridiculous inconvenience. I signed up for reliable service — and this is anything but.
Sort out your towers. Sort out your service. Or be honest enough to tell your customers that you can’t deliver what you promise.
