1 reviews | Active since Mar 2015
Money deducted whout reason EVERY TIME I recharge
I purchased this simcard last year (2015) in order to use in my old Blackberry as only a means of opening my home gate. I have a second (main) cellphone which I use for everyday use. Since the first time I purchased airtime to load on this line, money has been disappearing. Again, there is no reason why ANY money should be deducted off my account as I do not even use this line to make calls. I open my gate by phoning a number, it rings ONCE and no money should be charged. The only reason I charge my account is in order to have money available to phone my gate. I only load R5 at a time but loose this money every time! I expect to have all this money refunded to my account immediately. The word has spread far and wide about MTN *****ing money from their customers. Even though the amounts MTN has taken from me without reason if not millions, it is the principle. I will not stop here. Please make contact with me immediately. Ref # for MTN Complaint MTN REQ:*** - ***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided shows that it has data charges. Please turn off you data connection to avoid further charges.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
The number provided shows that it has data charges. Please turn off you data connection to avoid further charges.
Regards
Thabelo
REQ:***
