Money being deducted from my account

<p>Hi, in the beginning of the month I was billed for an contract device that I do not have and have cancelled, I phoned in to enquire regarding the contract and I was told on the systems that they see the contract was cancelled and I would be refunded. To date I have not recieved a cent and when I phoned in again to ask what the progress is I was told the contract was an upgrade that took place in the month of March. I was placed ato different customer agents and eventually they dropped the line when they could not resolve the problem. I either want the device sent to me ASAP or the contract cancelled and for me to be credited. Can someone who is willing please contact me ASAP ********** 059. </p> <p> </p> <p>Regards</p> <p>Emile Boonzaaier</p>