IC
Ilze C
1 reviews | Active since May 2015
09 Jul 2015, 07:58
MONEY!!!
I already have two REQ numbers - *** and ***, I'm still waiting for my money to be paid back and this incident happened on the 21st of May!!! What is going on MTN???
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
22 Jul 2015, 15:00Hello Ilze Celliers,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records you have been credited with an amount of R1,111.59.
Your July invoice is R377.99 and the payment will be deducted from the R1.111.59 which leaves you with a balance of R733.60 in your account
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records you have been credited with an amount of R1,111.59.
Your July invoice is R377.99 and the payment will be deducted from the R1.111.59 which leaves you with a balance of R733.60 in your account
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Bronwyn
REQ:***
MTN South Africa's reply22 Jul 2015, 15:00
Official
Hello Ilze Celliers,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records you have been credited with an amount of R1,111.59.
Your July invoice is R377.99 and the payment will be deducted from the R1.111.59 which leaves you with a balance of R733.60 in your account
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Bronwyn
REQ:***
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
According to our records you have been credited with an amount of R1,111.59.
Your July invoice is R377.99 and the payment will be deducted from the R1.111.59 which leaves you with a balance of R733.60 in your account
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Bronwyn
REQ:***