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Phindiwe M
1 reviews | Active since Nov 2023
16 Nov 2023, 12:21
Mondo(MTN) contract suspended without reason
My service has been suspended and no one is able to tell me why. Mondo refers me to MTN 135 or store, arriving at the store they fail to give me a reason and refer me back to Mondo customer care who refers me back to MTN. I'm sitting with the Same problem for a week now. I can't make calls
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Phindiwe M's updateReviewer Update
18 Nov 2023, 20:45Still sitting with the same problem I'm in the second week now. No department at MTN can explain to me how is it that I was expected to pay R2022 while my contract is R883.17 and I've never missed a payment. I would really like MTN to talk to me instead of ignorin my messages an failing to explain their billing system. I feel bul**** by MTN such a big company. MTN pls fix this problem
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Phindiwe M's update18 Nov 2023, 20:45
Reviewer Update
Still sitting with the same problem I'm in the second week now. No department at MTN can explain to me how is it that I was expected to pay R2022 while my contract is R883.17 and I've never missed a payment. I would really like MTN to talk to me instead of ignorin my messages an failing to explain their billing system. I feel bul**** by MTN such a big company. MTN pls fix this problem