Mondo MTN

So , I get a phone call from Consulting Umhlanga Durban and I am.sold router took a contract and when I finally make contact to make follow up about my delivery I am told .

Good Day, Trust you are well. Kindly note as per our systems you have the Vuka Monitor Contract Protector. Please note as per our database you do not have any routers on your name. Kind Regards, The Mondo Team-Serena Mondo operating hours are Monday - Thursday, 8am-5pm and Friday, 8am-4pm. Closed on Public Holidays.

Like really why do these companies do this , and when you call them you never get through, I had to send an email , for them to respond a.d this is what I am receiving and what makes me mad , she kept on saying when you cancel your contract within certain time you will be fined , so it's like she was doing this deliberately.

I was told the router will be delivered in 5 working days still , I a. waiting.

I have requested to be phoned because when I do phone no answer .