NL
Nkagi L

1 reviews | Active since Sept 2022

01 Sept 2022, 15:09

Mondo is useless and bad service

About 2 and half months back, I took out an uncapped wifi from Mondo where I was told that am going to pay R50 extra into my existing contract, only to find out that was a lie. I was charged close to R600 and before that I called them cancel as the amount was not that we agreed upon.

The invistigation was lodge the outcome came valid and I returned the router to the Mtn at West Coast Mall, then I was told the cancelation takes 3 weeks and I waited only to be debited again the next month. Even today the contract has not been canceled, am being taking from pillar to post. I am so angry at Mondo and also theres no communication unless I call them.

They said the matter has been escalated and its the 3rd time today. Yooh I cant be constantly been debited for something I didnt use and I also its not in my position.

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