Mondo is a ****

I took out a Laptop contract on the 8th of August with an agent by the name of Sphesihle. She processed everything and told me the contract was approved and I should agree to a Debi check on my Banking app and delivery will be in 10 working days. Recieved a contract on email and waited for delivery. 10 days passed and no sms or call or email on tracking my order. I then reach out to MTN who got back to after several emails and Tweets. I was then given a number and email address for Mondo because it turns out they did the contract which I was never informed.I reach out to Mondo and I get a call from the agent that did the initial contract and she told me that she recieved an email about my query. She then goes on to say that she is sorry but the kind of Laptop I was approved for was no longer in stock they found out on yhe 12th and my contract was approved on the 8th. She doesnt get back to me as a client ro advice me of what is going on. Its only when I reach out to Mondo to get feedback on my delivery. She then quickly tells me that she has another laptop of a different brand and that she will replace the one that is no longer available. I then agree because at the end of the day I app**** for a laptop because I have a need for it. She the tells me to say yes or no to the following questions. I say yes. I then ask so when is this delivery coming she says it depends on DWS but it should be by next week. And all was well. I recieved an sms that my order was confirmed. Before I took her call I had made a query on their online system. So just to be on the safe side as this agent sphesihle rushed me over on the relephone. I ask them to check on my new order. This is when I was told that my contract was unsuccessful and need to apply again in 90 days. So my frustration is why did Sphesihle make another contract instead of carrying on with the initial contract and just changing the Brand? How is it my problem that you dont have stock? The 2nd contract would obviously decline because I had just made a contract. So I would like Mondo to review my initial contract and deliver the laptop that is available. I will not wait 90 days I have waited long enough for the initial delivery. I have sent them 2 emails already and nobody is responding hence I have also included my lawyer on the email.