1 reviews | Active since Sept 2022
Mondo - Avoid at all costs!
True to form I have not received any official contact from MONDO. This is clearly for the sheer purpose of window dressing and public perception in a public forum such as HELLO PETER. But be assured this company MONDO dishes out BS bucket loads. Remember I’ve been dealing with them directly (me calling) and indirectly (MTN emailing and calling on my behalf) since June/ July - they are full of it! Incidentally, before writing this review I was on a call with them for and hour - during which (that is for the first half hour) they tried convincing me that MONDO did not owe me any money whatsoever. Eventually conceding and then informing me that a member of management will be calling me promptly. That was last week - AND still no attempt at contact has been established. So - neither from my own personal contact , MTN contact or promise of contact as a result of this post, has happened. You use this company at your own risk as they are not interested in helping and delivering quality customer service - ALL THEY WANT IS YOUR MONEY. And when they have ********ly acquired your hard-earned cash they are very reluctant to give it back to you, playing all sorts of delaying tactics. In the mean while you will use hundreds of additional funds of air time trying to get your money back from them. Mine is not an isolated case - each time I go into an MTN store with the hope that they will be more successful than I have been, there are disgruntled MONDO customers complaining about MONDO SERVICE or that they are still waiting for a CREDIT from Mondo. MTN stores and consultants themselves will tell you “please don’t use MONDO” because of the post contract issues they encounter on a daily basis. This company has zero integrity and sense of business conduct and ethics. MONDO - I await contact from you yet again - and not via this platform!
