AB
Ana B
1 reviews | Active since Nov 2013
08 Jul 2015, 11:00
Mobile SIM card Not Activated
8/7/2015<br> <br> On the 4/7/2015, I upgraded my cell phone contract @ Clearwater Mall, got a new phone &
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Replies (1)
MTN South Africa's replyOfficial
15 Jul 2015, 15:41Hello anabosman,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that your sim card is currently in use and active. Should you encounter any further problems kindly take the sim to the store or call 808.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that your sim card is currently in use and active. Should you encounter any further problems kindly take the sim to the store or call 808.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Best regards,
MTN South Africa's reply15 Jul 2015, 15:41
Official
Hello anabosman,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that your sim card is currently in use and active. Should you encounter any further problems kindly take the sim to the store or call 808.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Our records show that your sim card is currently in use and active. Should you encounter any further problems kindly take the sim to the store or call 808.
We would like to assure you that we are actively working to improve our service levels.
Regards,
Peggy
REQ:***
Best regards,