HP
Heatther P

1 reviews | Active since Aug 2016

04 Aug 2016, 13:01

Mobile PLUs - what a joke

<p>MTN contacted me regarding the above and offered me a contract. On following up with them i was told that the contract was declined. I have yet to get a reason from them as to why. NEVER EVER EVER AGAIN WILL I think of giving MTN a chance. I have always been a loyal Cel C customer and will remain with them. Call centre staff at Mobile Plus/MTN useless!!!!!!!!!!!!!!!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply05 Aug 2016, 11:55
Official

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please be advised that the matter has been referred to management team of mobile plus. They will investigate and revert to you with feedback

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards

Nompumelelo

REQ: **********

Best regards,