mobile plus mtn service provider

<p>I took a contract with mobiles plus masquerading as mtn direct.phone was delivered within 3 days of the call but the sim has been inactive ever since.rendering the contract useless.i was m informed today that despite the query has been with them for the past wk i am now out of the cooling off period to return phones and cancel my contact They cannot assist me further as they are ONLY a 3rd party service provider and i must contact mtn or go instore to Rica i did the online app for the convenience!.i was informed that all sims are Rica'd on dispatch by the same manager that i spoke to now he is suffering from amnesia What is going on?who did i take my contact with? Surely my id and proof of residence was sent with the mtn contact? Does the CPA not count for anything anymore? How can mtn outsource to companies that dnt honour the t&c's?</p>