Mobile phone application approved and 2 weeks later terminated due to call center agent leaving and system terminating application due to no follow up!!

<p>Once again I am left completely taken back by the terrible service I have received from MTN Corporate. I app**** for a new device 2 weeks ago and last week I was told that I have to get the Samsung S6 edge 64GB because there was no stock of the 32GB, I confirmed that I wanted a black device and today when i phoned to follow up on the ETD I find out that my application was terminated and that there is only stock of the white left. My phone was supposed to have arrived by today and its unacceptable that I have to wait due to incompetency from MTN’s side. I have agreed to take the white cellphone (as I suppose im left with no other choice) but I refuse to wait another 5-7 days for the device to be delivered due to MTN not processing the application as it was approved and processed last week already and because a call center employee left and no one bothered to do a follow up and the application was terminated. </p> <p>Is this the kind of customer service that you offer to corporate clients???</p> <p> </p>