<p>Blackberry factory reset and then I can't log in on my Blackberry ID. That's okay, I'll call me network...</p> <p> </p> <p>Call MTN Bayside Mall. No answer. Call again. No answer. Call again. No answer.</p> <p> </p> <p>Call Bayside Centre Management, they give me a number for the head office ********** . I call and wait... 10 minutes later I get an answer from a woman who ignores everything I'm saying and diverts me to another lady who tries to direct my calls to the office cell phones of two employees at the Bayside branch. No answer. No answer.</p> <p> </p> <p>She gives me the number for technical support: ********** - there is no actual person to speak to. Just voice prompts and setings to be sent to my cell phone - which won't work when I can't get on to it.</p> <p> </p> <p>Anyway....</p> <p> </p> <p>Still sitting at my desk at work without a phone. When I get my new phone next month, God knows it won't be from MTN. I never want to be in this kind of situation again. Plus, the MTN data prices just sky rocketed. You used to get 2GB + 2GB 'free', you now get 2GB + 1.5GB 'free' (but these 1.5GB can only be used between 1AM and 6AM - like, really?).</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ: **********
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.