RN
Rolen N
1 reviews | Active since Nov 2016
23 Nov 2016, 17:44
Mobile madness
<p>I was a customer of autopage cellular for 10 years. When mtn bought them out and took over their customers, then the nightmare begun. They have been overbilling me, even though I took my initial contract with autopage and they(mtn) had to honour. I took the hard copy of the contract to an mtn shop and clarified with mtn that the contract I signed with autopage is much lesser than what they are billing me now! After all this mtn is still over billing me. They now have disconnected me. They even have the cheek to bill me even after I am disconnected!!!!! They are very disorgainised company!!! I challenge a response from MTN!!!!!</p>
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Replies (2)
MTN South Africa's replyOfficial
24 Nov 2016, 11:06Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have escalated your query through to our legal management team. You will be contacted as soon as possible.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Best regards,
MTN South Africa's reply24 Nov 2016, 11:06
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have escalated your query through to our legal management team. You will be contacted as soon as possible.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Ishie
Best regards,
MTN South Africa's replyOfficial
24 Nov 2016, 12:12
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have escalated your query through to our legal management team. You will be contacted as soon as possible.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Yahya
REQ:***
Best regards,
MTN South Africa's reply24 Nov 2016, 12:12
Official
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
I have escalated your query through to our legal management team. You will be contacted as soon as possible.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Yahya
REQ:***
Best regards,