SK
Shiva K
1 reviews | Active since Jul 2016
14 Jul 2016, 17:17
Mobile contract
<p>I app**** for a mobile contract they said am an a high risk customer,i dnt understand how i become a risk customer i have 2 credit accounts more then a 7 months like edagrs and truworths am paying every month for that 2 contract at the end of the month with out any fail. Am earning about every month 22000 rands above salary.</p> <p>Am unhappy with their desicion. </p>
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MTN South Africa's replyOfficial
18 Jul 2016, 08:32Good Day Shiva Kumar
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
We are sorry to have disappointed you with our service. All applications are assessed in accordance with the NCA (National Credit Act) and depending on the score an application would be approved or declined.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
MTN South Africa's reply18 Jul 2016, 08:32
Official
Good Day Shiva Kumar
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
We are sorry to have disappointed you with our service. All applications are assessed in accordance with the NCA (National Credit Act) and depending on the score an application would be approved or declined.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.
Kind Regards,
Zukiswa
REQ: **********
Best regards,