1 reviews | Active since Nov 2011
MNT is a dismal disappointment
<p>I signed a contract for a R99 per month data deal with simm on 21/8/16 and on 23/8/16 my daughter went to collect the SIMM and contract as arranged with the store.</p> <p>She waited there for 90 minutes while they tried to allocate a number to this simm .They promised to phone me when the number was allocated.</p> <p>I called MTN the following day and was given a number which I subsequently found out is shared by another user,</p> <p> </p> <p>I contacted them via e-mail to find out why they advertised a deal knowing that they haven't got enough numbers available and if this is policy why was I not informed beforehand so that I could agree or disagree.I also said that I wouldn't mind sharing this data simm with my own number. They have yet to respond. I</p> <p> have reference number ********** 8 from MTN</p>
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ: **********
