mnt insurance
<p>i have send my claim on the 09\07\2016 ref number ********** 6) then there was no response the i send another email on the 26\07\2016 since the re was no response ref number ********** 5 then they responded telling my query is pending and they advised me to send to send the IMEI number i did that on the 29\07\2016 ref number ( ********** 3 no response is this how you treat your customers. wow</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the management team of our insurance division for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ: **********