Mnt bundles
<p>I both an uncupped day bundle from mtn. After buying the bundle. My phone didnt have any internet. I called customer service and they sent me from piller to post. So after calling a few times i ask them to reverse my R40 because I dont have internet. They told me they cannot. It is clean that they mislead us with there bundles. After 150mb you cannot even open your facebook page. I have three contracts with them and they sharks with regards to data deals. </p>
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that after using 150mb of data your connection speed is reduced. Remember that your device connection speed will also contribute to how fast your are able to connect after the 150mb is used the speed is reduced. For more details or advise on our bundles please contract our Data support on 1555 (free from an MTN line).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that after using 150mb of data your connection speed is reduced. Remember that your device connection speed will also contribute to how fast your are able to connect after the 150mb is used the speed is reduced. For more details or advise on our bundles please contract our Data support on 1555 (free from an MTN line).
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Complaints Management Team
Itumeleng
Best regards,