MNT Billing inaccuracies and request proof of Credit Note

<p>Kindly provide me a copy of the R260 credit note processed in account A ********** on 30 June 2016 as evidence of rectifying incorrect billing in May 2016 for cellphone contract ********** 453 (R99.00 only data contract for 24 months). Cellphone number invoiced incorrectly by R260. Furthermore, I have noted that cellphone ********** 147 was incorrectly billed as R842.69 (including the pro-rata insurance of R49.68) in June 2016 invoice. The credit charges amounting to R144.00 were not deducted from the R842.69 as per May 2016 invoices so invoice amount is as per signed contract. So the invoice for this number is R698.69 (R649.00 as per signed contract and R49.68 pro rata insurance taken in June 2016). Kindly explain this difference between R842.69 and my calculation of R698.68?</p> <p>Reply back in writing on HelloPeter and my email.</p> <p> </p>