MIXED CONTRACT WITH MTN (REF NO: [#***4] )

Good Day

On 26 November 2018 i wrote to MTN to equire about my mixed up which was charged more than what was supposed invoiced. Until today no repond with said complian and also my router is suspended.

Below are email send to them with no respond with reference number [# ********** 4] ----- Senche Shaku Wrote -----

Good Day

Kindly note the contract that is attached is what i wanted from MTN, even if you go through the records i spoke with Gosego from Retention,i agreed on my mtnchoice 10GB sharelink E5573 which cost R 339 per month not this one of R 528 per month.

I even called yesterday again to retention to query about the invoice which supposed to be R339 but was R 528,Mr Gosego was the one helped me to upgrade the new moderm of R339 and reference for my call is ********** 73.

I thick it become norm for me to suffer out of MTN mistakes of taking this contract as is not what we agreed on and my humble request is for MTN to back to the our records and retrieve, listern to them with this contract of MY MTNCHOICE 10GB which i made it clear to them that i will take the one cost R339.

With this humble request, I hope MTN will rectify the mistake they made and rectify them within five(5) working days with respond confirming rectification in writing.

Hope the above will be taken in consideration.

Kind Regards