MisTruthfulNetwork
<p>After loading prepaid I dialled *141# Reply was: (about) abt R45 airtime & 85MB of data Wow...or so I thought All I did was scroll through facebook, make 2posts and that was it....over 100MB gone plus R30 airtime I'd loaded??? Can MTN supply detailed a/c explaining exactly where each KB went? I'm paying MTN...surely it's my right to know what I'm actually paying for?</p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
23 Mar 2017, 15:25Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. For a detailed statement on your Prepaid number please contact our Prepaid Department on 173 as security checks must be done before such confidential information can be send.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,
MTN South Africa's reply23 Mar 2017, 15:25
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. For a detailed statement on your Prepaid number please contact our Prepaid Department on 173 as security checks must be done before such confidential information can be send.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
Best regards,