EJ
Eben J
1 reviews | Active since Nov 2015
27 Nov 2015, 17:48
Missing Payments and No Service
I am dumbfound by the senseless response received from MTN<br> <br> QUERY: <br> Why are MTN's monthly debit orders not reflecting on my MTN account:<br> <br> RESPONSE: <br> Kindly note, you have forward your query with the below to the ' National Complaints Commission\ therefore we cannot work with this any longer. Kindly forward up with them to find out however is the query.Kind regards
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MTN South Africa's replyOfficial
28 Nov 2015, 09:03Hello Eben2010,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in sending profile information as account number supp**** does not match your details for urgent reply and assistance on the matter.
Kindly accept our sincere apologies for any inconvenience caused. We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in sending profile information as account number supp**** does not match your details for urgent reply and assistance on the matter.
Kindly accept our sincere apologies for any inconvenience caused. We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,
MTN South Africa's reply28 Nov 2015, 09:03
Official
Hello Eben2010,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in sending profile information as account number supp**** does not match your details for urgent reply and assistance on the matter.
Kindly accept our sincere apologies for any inconvenience caused. We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please assist in sending profile information as account number supp**** does not match your details for urgent reply and assistance on the matter.
Kindly accept our sincere apologies for any inconvenience caused. We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Best regards,