1 reviews | Active since Nov 2015
Missing Payments: A***
Can I please be informed why none of the following payments are reflected on my account?<br> 25 Oct 2014 Magtape Debit Mtn Sp A****** R 290.60<br> 27 Oct 2014 Internet Pmt To Mtn *** *** R 350.00<br> 25 Nov 2014 Magtape Debit Mtn Sp A****** R 294.65<br> 27 Dec 2014 Magtape Debit Mtn Sp A****** R 289.00<br> 26 Jan 2015 Magtape Debit Mtn Sp A****** R 289.00<br> 25 Feb 2015 Magtape Debit Mtn Mtn Sp A*** R 289.56<br> 25 Mar 2015 Magtape Debit Mtn Sp A****** R 289.00<br> 25 Apr 2015 Magtape Debit Mtn Sp A****** R 289.75<br> 25 May 2015 Magtape Debit Mtn Sp A****** R 289.00<br> 25 Jun 2015 Magtape Debit Mtn Sp A****** R 304.00<br> 25 Jul 2015 Magtape Debit Mtn Sp A****** R 304.00<br> 25 Aug 2015 Magtape Debit MTN Sp A****** R 305.69<br> 25 Sep 2015 Magtape Debit MTN Sp A****** R 304.00<br> 26 Oct 2015 Magtape Debit MTN Sp A****** R 304.75<br>
We do apologize for any inconvenience caused.
We've perused your account and we see that you've been using incorrect reference numbers (A*** & ***) for your payments.
We will suggest that you obtain physical copies of all payments done and contact our Legal Department by dialling *** and request to be transferred to an agent in our Legal Department.
They will need the physical copies to verify and request it to be allocated to your account.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,
We do apologize for any inconvenience caused.
We've perused your account and we see that you've been using incorrect reference numbers (A*** & ***) for your payments.
We will suggest that you obtain physical copies of all payments done and contact our Legal Department by dialling *** and request to be transferred to an agent in our Legal Department.
They will need the physical copies to verify and request it to be allocated to your account.
Regards
Tim
MTN Complaints Management Team: REQ:***
Best regards,