TJ
Tertius J

1 reviews | Active since Oct 2019

23 Nov 2020, 15:28

Missing payment

Good day,

Patricia Khulele informed me that the payment I made toward my account on 25-08-2020 is still not reflecting on the MTN system and that my account has consequently been suspended. I have sent MTN proof of payment on numerous times. The previous MTN reference number for this is ***.

I was in a similar situation with MTN +/- a year ago, and refuse to make another payment to MTN despite that fact that the original payment was made. Please send a courier to collect the headset. I had 3 contracts with MTN and have systematically cancelled them when they came up for renewal, specifically because of the issue above. I will most definitely also not renew my remaining contract.

Regards, Tertius Joubert

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