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Prinolin M
1 reviews | Active since Nov 2018
29 Jan 2019, 20:50
Missing minutes
Good day
My data had got missing so I decided to contact the call center, subsequently my data has been rectified but my MTN to MTN minutes have no gone missing, kindly resolve this issue please.
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MTN South Africa's replyOfficial
30 Jan 2019, 12:06Good day Prinolin
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply30 Jan 2019, 12:06
Official
Good day Prinolin
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We will investigate and provide feedback as soon as possible.
Warm regards, Jessica John Complaints Management Team
Best regards,