Missing funds and still need clarity.

I have two contract services which were suspended by mtn but were re-opened last week and truly appreciate the effort BUT I'm still not happy with how it was handled.First of all I suffered for 4 months without phones for no reason,and MTN just suddenly re-opens my lines after last week's report without offering me any explanation about what happened and I'm expected to keep paying , now what am I paying for cos I didn't get the services I was promised? Secondly. I did get my minutes and data which have accumulated, now very soon its going to expire and again I'm the one who will be running at a loss therefore again paying the price for someone else's fault. Lastly can I please get a statement with a true reflection of my account as it is obvious that the ones that I have been getting are telling a different story. This is truly frustrating and disappointing on mtn part! What hurts me most is that none of all of this my fault but I'm the one who is paying the ultimate price!