Missing data
Mtn is choosing to ignore me, 9 days later and still no response on the missing data which they have billed me for. Is this how mtn treats its customer? Making me pay for something l did not get a chance to use because you decided to ***** it from me.
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MTN South Africa's replyOfficial
11 Jul 2018, 08:23
Thank you for your post bringing this matter to our attention.
We sincerely apologise for the inconvenience you have experienced. I is not MTN intention to dissatisfy you. We understand the frustration this causes.
You have been credited with 2Gb goodwill data bundle .
Warm regards,
Eunice
Complaints analyst.
Best regards,
MTN South Africa's reply11 Jul 2018, 08:23
Official
Thank you for your post bringing this matter to our attention.
We sincerely apologise for the inconvenience you have experienced. I is not MTN intention to dissatisfy you. We understand the frustration this causes.
You have been credited with 2Gb goodwill data bundle .
Warm regards,
Eunice
Complaints analyst.
Best regards,