1 reviews | Active since Apr 2011
Missing data
We have contracts with MTN and have noticed that data has been ‘disappearing ‘all apps closed etc. You literally top up your data and a large amount of data dissapears, your contact centre is useless when you phone them , regarding this MTN IS *****ING FROM US , hopefully someone senior could contact me or maybe Carte Blanche should get involved as we aren’t the only ones complaining about ‘disappearing data.
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
As per our telephone discussion your complaint have been resolved please make use of the email provided should you encounter same problem.
We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,
Dear Valued Customer,
We acknowledge the receipt of your complaint and apologise for any inconvenience experienced.
As per our telephone discussion your complaint have been resolved please make use of the email provided should you encounter same problem.
We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaint Management Team
Best regards,