AM
Ayanda M

1 reviews | Active since May 2015

06 May 2015, 11:02

MISSING AIRTIME AND NO INTERNET EVEN WITH BUNDLES

I'm so sick of MTN!!! Judging from the complaints here, there are a lot of people missing airtime and not able to use existing data. THIS CLEARLY SHOWS THERE'S A PROBLEM MTN. WHEN WILL YOU DO SOMETHING ABOUT IT??<br> <br> ARE WE GOING TO GET OUR AIRTIME BACK?? IT'S ONLY FAIR! I WANT MINE BACK ALL OF IT!!<br> <br> MTN IS CHEATING US OF OUR MONEY!<br> TO MAKE IT WORSE THE CUSTOMER SERVICE IS DISMAL, THEY DON'T CARE ABOUT US THEY JUST TAKE FROM US. I'M READY TO MOVE TO ANOTHER NETWORK!<br> <br> SOMEONE CONTACT ME SO I CAN CANCEL MY CONTRACT PLEASE, SINCE WE CANT REACH MTN AS CUSTOMERS!!

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 May 2015, 11:15
Official
Hello Yanzar,

Thank you for posting.

We do apologize for the inconvenience this experience may have caused.

This matter has been escalated to relevant management team for urgent attention.

You will be advised of the outcome.

Kind Regards,
Samuel Xulu
REQ:***