LK
Lizzy K

1 reviews | Active since Jul 2017

06 Jul 2017, 18:19

Missing Airtime

<p>Everytime when I load airtime it dissapears after an hour and never gets returned.</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply10 Jul 2017, 20:09
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly be advised that we have evaluated your number *** and picked up that the reason why airtime disappears is due to content subscriptions,we have removed the subscriptions from your number please feel load more airtime.

regards

mike

Complaints Management Team
Reference Number: ***1

Best regards,