CB
Colin B
1 reviews | Active since Dec 2009
12 Jan 2016, 10:05
Missing airtime
MTN has still not responded to my complaint of Sept 2015. Another similar complaint lodged in Dec 2015.
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Replies (1)
MTN South Africa's replyOfficial
14 Jan 2016, 09:35Hello ckbotha,
Thank you for your post.We sincerely apologise for the delay and any inconvenience caused.
Kindly be advised that we have checked the whole of September on the provided Cell phone number and could not find any airtime except data bundles that were in used for the internet, and according to the system this phone does not log off the internet it always connected.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.We sincerely apologise for the delay and any inconvenience caused.
Kindly be advised that we have checked the whole of September on the provided Cell phone number and could not find any airtime except data bundles that were in used for the internet, and according to the system this phone does not log off the internet it always connected.
Kind Regards
Nompumelelo
REQ:***
Best regards,
MTN South Africa's reply14 Jan 2016, 09:35
Official
Hello ckbotha,
Thank you for your post.We sincerely apologise for the delay and any inconvenience caused.
Kindly be advised that we have checked the whole of September on the provided Cell phone number and could not find any airtime except data bundles that were in used for the internet, and according to the system this phone does not log off the internet it always connected.
Kind Regards
Nompumelelo
REQ:***
Thank you for your post.We sincerely apologise for the delay and any inconvenience caused.
Kindly be advised that we have checked the whole of September on the provided Cell phone number and could not find any airtime except data bundles that were in used for the internet, and according to the system this phone does not log off the internet it always connected.
Kind Regards
Nompumelelo
REQ:***
Best regards,