LM
Lutendo M
1 reviews | Active since May 2014
26 Dec 2018, 09:39
Missing Airtime
I had R15.01 in my balance, I bought a 3 day whatsapp social data bundle for R5.... Now my Balance is R0.01.... explain that to me.
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Replies (2)
MTN South Africa's replyOfficial
16 Jan 2019, 10:40 Good day Lutendo Thank you for taking time to raise your concerns with MTN.
We apologize for the delay in response.
Please contact out call centre on 135 they will be able to advise on the billing information
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Complaints Management team
We apologize for the delay in response.
Please contact out call centre on 135 they will be able to advise on the billing information
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Complaints Management team
Best regards,
MTN South Africa's reply16 Jan 2019, 10:40
Official
Good day Lutendo Thank you for taking time to raise your concerns with MTN.
We apologize for the delay in response.
Please contact out call centre on 135 they will be able to advise on the billing information
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Complaints Management team
We apologize for the delay in response.
Please contact out call centre on 135 they will be able to advise on the billing information
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Complaints Management team
Best regards,
LM
Lutendo M's updateReviewer Update
16 Jan 2019, 10:43You reply 21 days later, and still expect me to call you?
LM
Lutendo M's update16 Jan 2019, 10:43
Reviewer Update
You reply 21 days later, and still expect me to call you?