SP
Sarah P
1 reviews | Active since Aug 2017
27 Aug 2018, 14:34
Missing airtime
Afternoon. I had R110 airtime yesterday and now I have R50. I haven't made any calls so I am asking that the airtime be returned. Thank you ?
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MTN South Africa's replyOfficial
27 Aug 2018, 17:51Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Please be advised that R60 airtime have been loaded,dial *141# to check your balances.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,
MTN South Africa's reply27 Aug 2018, 17:51
Official
Thank you for your post.
Kindly receive our sincere apologies for the inconvenience caused.
Please be advised that R60 airtime have been loaded,dial *141# to check your balances.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Mike Ramaboka
Complaints Management Team
Best regards,