MISREPRESENTATION - PRODUCT NOT AS ADVERTISED

I recently purchased on contract a MTN F@stlink E5220<br> <br> The product is advertised and sold as a 3G speed connection. This is not true.<br> <br> I cannot even get 500kbps, as measured by numerous speed test service providers. <br> <br> I am a corporate client with multiple products on contract.<br> <br> Your sales will not assist me in any way. It seems to be that your consultants are seriously ****** as they put me on hold as soon as they hear my accent.<br> <br> I am entitled by law to return a product I am not satisfied with.<br> <br> I am also prepared to keep the SIM connection number, for which I have only been able to receive just over 4mb of data over a 3 day period.<br> <br> The increase in subscription should be satisfactory for you.<br> <br> Over and above this, you cannot produce my ID or Proof of Residence for this product as your courier elected not to stay long enough to collect these documents, nor even allow me the opportunity to test (as I am also entitled to do).<br> <br> Resolve please.<br> <br> Thank you