RP
Ryan P
1 reviews | Active since Mar 2009
18 May 2015, 10:18
MISREPRESENTATION - PRODUCT NOT AS ADVERTISED
I was promised that a device that is not LTE would give me the same performance. It does not. I was instructed to hand the device in at the MTN Direct Store in East Rand Mall. They have lost/****** the device.<br> They do not respond. They cannot assist. They are useless.<br> 1 - Deliver the correct and requested device, a y855 LTE wifi router modem and keep my business for the duration of contract.<br> 2 - Cancel my contract entirely as it does not deliver <br> as was promised.<br>
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
19 May 2015, 15:09Hello ServGuru,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Yahya
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Yahya
REQ:***
MTN South Africa's reply19 May 2015, 15:09
Official
Hello ServGuru,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Yahya
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
According to our records a consultant has been in touch with you and this matter is being resolved.
Thank you
Yahya
REQ:***
