Misrepresentation and No TCF

On the 13th of September I was sold a home home router connection and I was mislead, escalation where made it was doing that the agent was wrong an 10 months later here I am with the issue not resolved and the happily take their money every month and I still have little to no connection to work and having to buy data every day to work. I have been put through from pillar to post by Mondo and Mtn with one blaming the other no one taking accountability and resolving this issue. But my bone is With MTN I took out a contract with MTN and the represantive said they were from MTN and u took it because I trust MTN and I have been their loyal customer for years.

So with that being said I would like MTN to resolve this issue so I can get the service I expect and pay for from them.